u235

That's right they came back after I'd missed their delivery. Not only did they come back, they came back in an hour or so. Amazing, and completely unexpected, although appreciated.

I'd been tracking a package, and mind you their tracking is pretty damn nifty. You can sign up for email updates (to multiple addresses) on a number of conditions, including any change in package location/status at all. I saw that they were on their way to deliver and I dashed home... only to miss the delivery van by 10 minutes.

I called DHL and the lady said "Oh would you like him to return?" I was just speechless. Return? You mean today? Because I missed it? Well heck yeah!

I hardly see DHL, compared to UPS and Fedex, but they have my vote as the best commercial package delivery service. Next time I see their delivery as an option I won't hesitate to select it.