Cobra

So yeah...for those of you who don't know, I make my living as an IT Consultant. It wasn't exactly my first choice when searching for a job but it's okay most days and pays the bills until I find something else.

So anyway, we deal mostly with small businesses. I like most of our small businesses as they're all pretty laid back in regards to they flex to our busy schedules most of the time and I like that. The ones that don't flex, I send to my boss so he can deal with it. Very nice indeed.

Unfortunately, we also have picked up more "residential" business in the past few weeks. Mostly people who don't know someone 'tech savvy' that have problems with their computers. Some of them have been simple hits...clean up some spyware, remove a few viruses, maybe restore Windows.

Then, there are the users from hell. The ones that you are 'asked' to rearrange your schedule for because they had a paper due yesterday but their computer died 2 weeks ago. One customer in particular has been a large annoyance. His hard drive died, spectacularly I might add, taking some of his college coursework with it. I somehow managed to get into it via Knoppix and copy his files off to a server on our network. I then burned these to a CD for him and checked the files I could with my workstation. He had several documents in Wordperfect that I was unable to test but I warned him that some might have been corrupted...

He has called our office every day for 2 weeks. He first called to say that the CD had viruses (which was bogus, I scanned it while he watched to prove it). He then called to say he could not open any of the files (again bogus, I opened a handful in Word). I asked him to try opening files in Wordperfect and he looked at me like I was asking him to give a donkey a blowjob. He called today and I spent 10 minutes trying to explain to him that the Wordperfect files would not open in Word...I know, I tried it. So I asked another coworker to talk to him. When that coworker contacted him, he said everything was fine.

I'm expecting his call first thing Monday morning to say it's broke again.